Tracking your shipment with George Hildebrandt Inc. (GHI) is a simple and transparent process designed to ensure peace of mind and effective planning. As one of the leading names in the trucking industry, GHI provides reliable solutions for shipment visibility and on-time delivery.
What Does GHI Do to Help Customers Track Shipments?
Our dedicated dispatch team is available to provide updates on your shipment’s progress. For our larger customers, we offer enhanced visibility with GPS tracking that’s fully integrated with our Electronic Logging Device (ELD) system and McLeod interface. This technology allows for shipment tracking and accurate, electronic updates, so you know the exact location of your freight and can plan accordingly. Whether it’s local or long-haul, our systems offer full fleet visibility and keep you connected with your shipments in real-time.
Why Shipment Tracking Is Crucial?
Having visibility on your shipment isn’t just about convenience — it’s about providing top-tier customer service. We know that being able to track your shipment provide reassurance and helps you plan ahead.
Shipment tracking allows you to:
- Ensure delivery timelines are met.
- Avoid risks of lost or delayed shipments.
- Manage resources more effectively.
What to Do if Issues Arise
While GHI strives to provide smooth and transparent shipment tracking, issues can happen. If your tracking information isn’t updating or if there are discrepancies, we recommend contacting our Operations Team or your Sales Rep. They’ll be able to verify the issue and provide the necessary updates.
Contact GHI for Support
If you need assistance or have any questions, feel free to contact our team. Our operations and sales departments are always ready to help with any shipment tracking inquiries. You can reach us via email at dispatch@ghitrucking.com or sales@ghitrucking.com, or by phone at 518-851-3861 or 800-342-5115.
